Frequently Asked Questions
How Can You Help Me?
We specialize in helping people with challenging health issues to heal and feel like themselves again. Our therapies (acupuncture, foot reflexology, massage) and remedies (organic food supplements, herbal and homepathic) are safe and most can be used in conjunction with conventional methods. We also provide you with self-care tips and tools and guide you on your journey towards better health.
What Are Your Qualifications?
Our clinical director, Natascha Fernando is a NCCAOM board-certified Diplomate in Oriental Medicine, Arizona licensed acupuncturist and board certified Holistic Health Practitioner. She is currrently in the process of completing her doctorate and PhD in Integrative Medicine. Ellie Webb, our board-certified Foot Reflexologist has worked in the past as registered nurse and pharmacy technician. Opal Venell is our licensed massage therapist with emphasis on polarity, cranialsacral and lymphatic techniques.
Is There Anything I Need To Do Before Receiving An Acupuncture Treatment?
The following suggestions will help you get the maximum benefits: 1) Wear loose clothing and avoid wearing stocking. Women should not wear one piece dresses. 2) Avoid treatment when you are excessively fatigued, hungry, dehydrated or had alcoholic drinks. 3) Have a light snack and some water before heading to your appointment. We do offer water and tea in our lobby as well.
Is There Anything I Need To Do While Receiving Acupuncture?
Yes: 1) Relax: there is no need to be frightened. Ask any questions along the way so that you can get the most benefit. We offer needle-less acupuncture as well: mention to the practitioner if you are afraid of needles. 2) When you are on the table or gravity chair, do not change your position or move suddenly. If you are uncomfortable, tell your practitioner.
How Do You Diagnose?
We are not medical doctors, therefore we do not diagnose or treat any conditions. We balance the life force in your body and we use personal interaction, questions, touch and examination of tongue and pulse. This is supplemented by Digital Meridian Imaging and Hair Tissue Mineral Analysis as well to measure your progress.
What Do I Need To Do After I Get Acupuncture?
REST: Go easy on yourself. No strenuous workout or long runs. Resting allows the physical and emotional restoration, that Acupuncture sets in motion, to continue.
USE HEAT: From an Acupuncture perspective, many painful conditions are caused by stagnation. These stagnant blockages can cause pain. Acupuncture opens these channels, causing the flow of the body to improve, enhancing the healing process.
AVOID ALCOHOL AND COFFEE: These drinks may cause dehydration, and it is very important to stay hydrated following an Acupuncture session, so the toxins released during the session can be properly flushed.
TURN OFF THE NEWS: Let you mind relax and become clear and calm. The longer you stay away from the noise of the overstimulated world around you, the longer your "Acu-Bliss" will last.
EAT GOOD FOOD: Imagine the foods that would make you feel nourished and health, and eat them.
Will My Insurance Pay For It?
We do not accept insurance; however we can prepare a "Superbill" for you that you can submit to your insurance company for reimbursement. Every insurance plan is different, therefore please check with your insurance provider directly. Supplements are not covered by insurance.
Does Acupuncture hurt?
Acupuncture needles are typically not much thicker than a hair, and their insertion is practically painless. It is nothing like receiving an ordinary injection. In some cases, you will not even know the needles are in place. In others, there may be some tingling, warmth, heaviness of a feeling of the Qi moving up and down the channels. Most people find acupuncture extremely relaxing, and many fall asleep during treatment.
Do you provide needle-less acupuncture?
YES, we do offer needle-less acupuncture. Based on your constitution or particular health condition, we may use laser, LED lights and/or a piezo-electric device. We also provide you with self-care instructions on using a laser at home and acupressure points.
Do you do Cupping, Gua Sha or Moxibustion?
We do provide these modalities in conjunction with an acupuncture session. Our practitioner is a licensed acupuncturist and will apply these methods based on your unique constitution and health condition. Cupping for example can be very debilitating if used incorrectly.